HELP360 Consulting

    Privacy Policy for HELP360 Consulting

    Effective Date: April 17, 2026

    HELP360 Consulting (PTY) Ltd. ("we," "us," or "our") operates the website help360consulting.co.za (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from help360consulting.co.za.

    1. Information Collection and Use

    We collect several different types of information for various purposes to provide and improve our Service to you.

    Types of Data Collected

    Personal Data

    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Cookies and Usage Data

    Usage Data

    We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    Tracking & Cookies Data

    We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

    Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    Examples of Cookies we use:

    • Session Cookies: We use Session Cookies to operate our Service.
    • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
    • Security Cookies: We use Security Cookies for security purposes.

    2. Use of Data

    HELP360 Consulting uses the collected data for various purposes:

    • To provide and maintain the Service
    • To notify you about changes to our Service
    • To allow you to participate in interactive features of our Service when you choose to do so
    • To provide customer care and support
    • To provide analysis or valuable information so that we can improve the Service
    • To monitor the usage of the Service
    • To detect, prevent and address technical issues
    • To fulfill our social impact initiatives through the Sabba Movement for Change NPC, where applicable and with your consent.

    3. Legal Basis for Processing Personal Data Under POPIA

    We process Personal Data under the following conditions, as required by the Protection of Personal Information Act (POPIA) of South Africa:

    • Consent: You have given us specific consent to process your Personal Data for one or more specific purposes.
    • Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
    • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
    • Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

    4. Disclosure of Data

    We may disclose your Personal Data in the good faith belief that such action is necessary to:

    • To comply with a legal obligation
    • To protect and defend the rights or property of HELP360 Consulting
    • To prevent or investigate possible wrongdoing in connection with the Service
    • To protect the personal safety of users of the Service or the public
    • To protect against legal liability

    Service Providers

    We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

    These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    Google Analytics & Google Tag Manager: We use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    We use Google Tag Manager (GTM) to manage the deployment of marketing and analytics tags, including Google Analytics. GTM allows us to update tags and other code snippets on our website quickly and easily without requiring code changes to the site itself. We implement Google Consent Mode through GTM to ensure that Google tags adjust their behavior based on your consent choices, minimizing data collection when consent is not given.

    5. Security of Data

    The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

    6. Your Data Protection Rights Under POPIA

    In accordance with POPIA, you have certain rights regarding your Personal Data:

    • The right to be informed: You have the right to be informed about the collection and use of your personal data.
    • The right of access: You have the right to request copies of your personal data.
    • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
    • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
    • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
    • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
    • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

    7. Links to Other Sites

    Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    8. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

    We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    9. Contact Us

    If you have any questions about this Privacy Policy, please contact us: